LULULEMON EVERYWHERE BACKPACK 22L

Be aware that shipping may be delayed during Black Friday/ Cyber Monday.

All orders are carefully packed and shipped with Aloha from our location in Maui, Hawaii. Shipping estimates are not guaranteed.

FREE SHIPPING: Domestic and international orders will receive free standard shipping on orders over $300 (USA packages Only). Golf bags and Denny Wong are excluded from free shipping promotions unless specifically mentioned.

Shipping Note: At Kapalua Golf, we work with trusted carriers, including USPS, FedEx, and UPS, to deliver your purchases. While we carefully package each item before shipment, please note that package handling during transit is managed by our shipping partners and outside of our direct control.

As of January 1st, 2026, all orders over $500 will require a signature.

For order status updates or concerns:

• Email us at mauistore@troon.com
• Include your order number for the fastest assistance
• Our team typically responds within 2 business day

If your items arrive damaged:

1. Take photos of the damaged items and packaging
2. Email us at mauistore@troon.com within 48 hours of delivery
3. We'll work quickly to provide a replacement or refund. We require you to return the damaged product for insurance purposes.

Incorrect or Insufficient Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at the time the order is placed. If a package is returned to us by the carrier due to an incorrect, incomplete, or insufficient address, we are unable to re-ship the package using the original shipping label.

Because the original shipping label has already been purchased and used, the order will need to be canceled and refunded minus the original shipping cost. To receive the item(s), you will need to place a new order using the corrected shipping address. A new shipping fee will apply to the new order.

USA Shipping:

Standard Shipping (USPS)

• Delivery Time: 5-10 business days
• Please note: Delivery time does not include packaging and processing time, which may take an additional 1–4 business days.
• Shipping Rates:
  • Orders under $299: $11.99 flat rate
  • Orders over $300: FREE. All Golf bags & Denny Wong Jewelry are excluded from free shipping.

Expedited Shipping (FedEx/UPS): Cannot ship to P.O. Box

Need your items sooner? Choose our Expedited Service:

• Delivery Time: Generally 2-5 business days from time of FedEx/UPS pickup
• Flat Rate: $35.00
• Premium service includes priority packing and expedited carrier delivery
• Expedited orders will ship the next business day; No weekend or holiday expedited shipments.

Golf Bags (FedEx/UPS): Cannot ship to P.O. Box

• Flat Rate: $40.00
• Please note: Delivery time does not include packaging and processing time, which may take an additional 1–4 business days.

International Shipping:

Before you place your order, it is important that you read the following shipping information. We have outlined the key details you need to be aware of to ensure a smooth and hassle-free delivery experience. Familiarizing yourself with these aspects will help you avoid unexpected charges and delays.

Shipping Cost

When shipping to Canada or Japan, we offer a $50.00 USD flat rate for all orders to Canada and a $60.00 flat rate for Japan, regardless of package size or weight. Golf Bags cannot be shipped internationally due to expense. Please email if you are interested. This cost covers the transportation of your order from Maui, HI, USA to your delivery address. Please note that this flat rate applies to standard shipping only; expedited shipping options may be available at an additional cost. Shipments to Canada will come via USPS, UPS, or FedEx, depending on the weight and size of the package.

Taxes and Duties

As the customer, you will be responsible for any applicable taxes and duties associated with your order. These charges are not included in our flat rate shipping fee and are determined by the customs authorities based on the value and type of items in your order. Please be aware that these fees are subject to change and may vary depending on your province or territory.

To ensure a smooth customs clearance process, we recommend familiarizing yourself with import regulations and any specific requirements that may apply to the items in your order. You can find more information by contacting your local customs office. Keep in mind that failure to comply with these regulations may result in delays or additional charges.

Delivery Timeline

After your order has been shipped, you can expect it to be delivered within 2 weeks. Please note that this is an approximate timeframe and actual delivery times may vary depending on factors such as customs processing, weather conditions, and the efficiency of your local postal service.

Pro tip: We highly recommend providing a valid phone number during the checkout process, as this will help ensure a seamless delivery experience. Our shipping partners may need to contact you to confirm delivery details or to update you on any unexpected delays.

MORE INTERNATIONAL SHIPPING COMING IN THE FUTURE... please reach out to mauistore@troon.com and let us know which destination we should add next.

Mahalo!