RETURN & EXCHANGE POLICY
If you are not satisfied with your purchase from the Kapalua Golf and Tennis Online Store, you may return or exchange it within 60 days of the purchase date. Customers are responsible for return shipping costs. All sales and discounts on merchandise are final. All returns for the online store must be made via mail; no returns will be accepted in the shops.

Price Differences
Online and in-store prices may vary, and we do not match online prices in-store. Additionally, we do not offer price adjustments for promotional or markdown items.

EXCHANGES
To request an exchange within 60 days for unused, unwashed items in new condition:

1. Email mauistore@troon.com with your name, order number, and exchange details.
2. Once confirmed, return the item to the address below.
3. Include a copy of your Invoice Slip or a note with:
   • Your Name
   • Order Number
   • “Exchange” or “Return”

Shipping: Customers are responsible for return and re-shipping costs. Include a prepaid envelope or label in your return package. Your exchange will be shipped once the original item is received.

REFUNDS
Unused, unwashed items in new condition can be returned within 60 days for a refund (excluding shipping costs). If your purchase included a free or promotional item, it must also be returned. If not, its value will be deducted from your refund.

1. Ship the item with the Invoice Slip or a note including:
   • Your Name
   • Order Number
   • “Exchange” or “Return”

Refunds: Credit will be issued to the original payment method within 1-2 billing cycles.

RETURN SHIPPING ADDRESS
Kapalua Bay Course
Attn: Online Store Returns
2000 Village Road
Lahaina, HI 96761

PROMOTIONS

• Online promotions are valid online only unless otherwise stated.
• Only one promotional code may be applied per order. Promotional codes cannot be combined and must be used at the time of checkout.
• Promotional codes or offers are valid only for specified dates and cannot be applied retroactively to completed purchases, including Black Friday/Cyber Monday promotions.
• If returning an item that came with a promotional product (e.g., a free hat), the promotional item must also be returned, or its value will be deducted from your refund.

Kapalua Golf

2000 Plantation Club Dr Lahaina HI 96761-8781 Lahaina HI US 967618781

feedback@golfatkapalua.com

877-5272582

https://shop.golfatkapalua.com/products/pages/priv...

Messaging Terms & Conditions

Kapalua Golf | 2000 Plantation Club Dr Lahaina HI 96761-8781 Lahaina HI US 967618781

General

When you opt-in to the service, we will send you a message to confirm your signup.

By opting into messages, you agree to receive recurring automated marketing and informational text messages from Kapalua Golf. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate.

Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Kapalua Golf. Kapalua Golf reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Kapalua Golf also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Your usual message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your mobile provider. Your mobile provider is not liable for delayed or undelivered messages.

Your consent to receive marketing messages is not a condition of purchase.

Carriers

Carriers are not liable for delayed or undelivered messages.

Cancellation

Messages will provide instructions to unsubscribe either by texting STOP or through an included link. After you unsubscribe, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Kapalua Golf again, just sign up as you did the first time and Kapalua Golf will start sending messages to you again.

Info

For support regarding our services, email us at feedback@golfatkapalua.com or, if supported, text "HELP" to 877-5272582 at any time and we will respond with instructions on how to unsubscribe. If we include a link in messages we send you from Kapalua Golf, you may also access instructions on how to unsubscribe and our company information by following that link.

Transfer of Number

You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply "STOP" from the original number or notify us of your old number at feedback@golfatkapalua.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy

If you have any questions about your data or our privacy practices, please visit our https://shop.golfatkapalua.com/products/pages/privacy-policy.

Messaging Terms Changes

We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrolment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.